Terms & Conditions

    Welcome to Dharyam.com ("Website", "Dharyam", "we", "our", or "us"). By accessing, browsing, or using this Website, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree with these Terms, please discontinue use of the Website immediately.

    These Terms govern your use of Dharyam.com and the purchase of products offered through our Website.


    1. About Dharyam

    Dharyam.com is an online platform offering spiritual, devotional, wellness, and lifestyle products, including but not limited to Rudraksha, malas, bracelets, spiritual accessories, and related products.

    The Website is intended for individuals who are legally capable of entering into binding agreements under applicable law.


    2. Acceptance of Terms

    By using this Website, you confirm that:

    • You are at least 18 years of age or using the Website under the supervision of a parent or legal guardian.
    • You have read, understood, and agreed to these Terms.
    • You will comply with all applicable laws and regulations while using the Website.

    3. Products & Product Information

    We strive to ensure that all product descriptions, specifications, images, pricing, and other information displayed on the Website are accurate.

    However:

    • Product images are for illustrative purposes only.
    • Actual products may vary slightly in color, size, texture, or appearance.
    • Natural products such as Rudraksha, gemstones, malas, and handcrafted items may have natural variations.
    • Packaging may change from time to time without prior notice.

    Dharyam reserves the right to modify product information at any time without liability.


    4. Spiritual & Traditional Belief Disclaimer

    Many products available on Dharyam.com are associated with spiritual, religious, traditional, cultural, astrological, wellness, or devotional beliefs.

    Customers acknowledge and agree that:

    • Product descriptions are based on traditional knowledge, cultural practices, historical references, and commonly held beliefs.
    • Results, experiences, and benefits may vary from person to person.
    • Dharyam does not guarantee any spiritual, financial, personal, emotional, astrological, religious, or material outcomes from the use of any product.
    • Products should not be considered a substitute for professional medical, legal, psychological, financial, or other expert advice.

    Purchases made through the Website are solely at the customer's discretion.


    5. Pricing

    All prices displayed on the Website are subject to change without notice.

    We reserve the right to:

    • Modify product prices at any time.
    • Correct pricing errors.
    • Cancel orders affected by pricing inaccuracies.

    Prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

    Applicable taxes, shipping charges, and fees may be added during checkout.


    6. Orders

    By placing an order, you agree that:

    • All information provided is accurate and complete.
    • You are authorized to use the payment method provided.
    • Your order constitutes an offer to purchase products.

    Dharyam reserves the right to:

    • Accept or reject any order.
    • Limit purchase quantities.
    • Cancel orders suspected of fraud, abuse, or unauthorized activity.

    An order confirmation email does not constitute final acceptance of your order.


    7. Payments

    Payments may be processed through third-party payment service providers.

    By making a purchase, you agree that:

    • Payment information provided is accurate.
    • Transactions may be subject to verification.
    • Dharyam is not responsible for failures caused by payment gateways, banks, card issuers, or third-party payment processors.

    8. Shipping & Delivery

    We aim to dispatch orders within reasonable processing times.

    Delivery timelines are estimates only and may be affected by:

    • Courier delays
    • Weather conditions
    • Public holidays
    • Government restrictions
    • Natural disasters
    • Operational disruptions

    Dharyam shall not be liable for delays beyond its reasonable control.

    Risk of loss and ownership of products pass to the customer upon delivery.


    9. Returns, Replacements & Refunds

    Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

    Customers are encouraged to review the applicable policy before making a purchase.

    Dharyam reserves the right to deny return or refund requests that do not comply with the stated policy.


    10. User Accounts

    If you create an account on the Website, you are responsible for:

    • Maintaining confidentiality of login credentials.
    • Restricting unauthorized access.
    • All activities conducted under your account.

    Dharyam reserves the right to suspend or terminate accounts suspected of misuse, fraud, or policy violations.


    11. Intellectual Property Rights

    All content available on Dharyam.com, including but not limited to:

    • Logos
    • Branding
    • Product descriptions
    • Text
    • Images
    • Graphics
    • Designs
    • Videos
    • Website layout

    is the exclusive property of Dharyam or its licensors and is protected under applicable intellectual property laws.

    No content may be copied, reproduced, modified, distributed, or exploited without prior written permission.


    12. Prohibited Activities

    Users shall not:

    • Use the Website for unlawful purposes.
    • Violate applicable laws or regulations.
    • Attempt unauthorized access to Website systems.
    • Upload malicious software or harmful code.
    • Interfere with Website operations.
    • Misrepresent identity or information.
    • Engage in fraudulent transactions.

    Violation of these Terms may result in suspension or permanent restriction of access.


    13. Third-Party Services & Links

    The Website may contain links to third-party websites, services, payment providers, or logistics partners.

    Dharyam:

    • Does not control third-party websites.
    • Is not responsible for third-party content, policies, or practices.
    • Does not guarantee the accuracy of information provided by third parties.

    Users access such services at their own risk.


    14. Limitation of Liability

    To the maximum extent permitted by law, Dharyam shall not be liable for:

    • Indirect damages
    • Incidental damages
    • Consequential damages
    • Loss of profits
    • Loss of business opportunities
    • Loss of data
    • Emotional distress
    • Spiritual or religious expectations not being met

    arising from the use of the Website or products purchased through the Website.


    15. No Warranties

    The Website and all products are provided on an "as is" and "as available" basis.

    Dharyam makes no warranties, express or implied, regarding:

    • Website availability
    • Accuracy of information
    • Product suitability
    • Continuous operation
    • Freedom from errors or interruptions

    16. Indemnification

    You agree to indemnify and hold harmless Dharyam, its owners, employees, affiliates, partners, and representatives from any claims, liabilities, losses, damages, expenses, or legal costs arising from:

    • Your misuse of the Website.
    • Violation of these Terms.
    • Violation of any applicable laws.

    17. Force Majeure

    Dharyam shall not be held responsible for delays or failures caused by events beyond reasonable control, including:

    • Natural disasters
    • Pandemic events
    • Government actions
    • Internet outages
    • Labor disputes
    • Transportation disruptions
    • Acts of God

    18. Privacy

    Your use of the Website is also governed by our Privacy Policy.

    By using the Website, you consent to the collection and use of information as described in our Privacy Policy.


    19. Modifications to Terms

    Dharyam reserves the right to update, modify, or replace these Terms at any time.

    Changes become effective immediately upon publication on the Website.

    Continued use of the Website constitutes acceptance of the revised Terms.


    20. Governing Law & Jurisdiction

    These Terms shall be governed and interpreted in accordance with the laws of India.

    Any disputes arising from the use of the Website shall be subject to the exclusive jurisdiction of the competent courts in India.


    21. Contact Information

    If you have any questions regarding these Terms & Conditions, please contact us:

    Dharyam.com
    Email: support@dharyam.com

    We will make reasonable efforts to respond to your inquiries in a timely manner.


    By using Dharyam.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.