Privacy Policy

    Effective Date: July 2026

    At Dharyam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://dharyam.com or purchase products through our website.

    By accessing or using our website, you agree to the practices described in this Privacy Policy.

    1. Business Information

    Business Name: Dharyam

    Business Type: Proprietorship

    Website: https://dharyam.com

    Registered Address:

    Swati Gems
    Main Road
    Rayagada, Odisha – 765001
    India

    Email: support@dharyam.com

    Phone: +91 9893278932

    2. Information We Collect

    Depending on how you use our website, we may collect the following information:

    Personal Information

    • Full Name
    • Mobile Number
    • Email Address
    • Billing Address
    • Shipping Address

    Order Information

    • Purchased Products
    • Order Number
    • Transaction Details
    • Payment Status

    Technical Information

    • IP Address
    • Browser Type
    • Device Information
    • Operating System
    • Pages Visited
    • Date and Time of Visit
    • Cookies and Analytics Data

    3. How We Use Your Information

    We use your information to:

    • Process and deliver your orders.
    • Provide customer support.
    • Respond to your enquiries.
    • Send order confirmations and shipping updates.
    • Improve our website and services.
    • Detect and prevent fraud or unauthorized transactions.
    • Comply with applicable legal obligations.

    We do not sell your personal information to third parties.

    4. Payment Information

    Dharyam accepts online payments only through trusted and secure payment gateway providers.

    We do not store your:

    • Debit Card Number
    • Credit Card Number
    • CVV
    • UPI PIN
    • Internet Banking Password
    • OTP
    • Any other sensitive payment credentials

    Payment information is processed securely by the respective payment gateway in accordance with their own privacy and security standards.

    5. Sharing of Information

    Your information may be shared only when necessary with:

    • Payment Gateway Providers
    • Courier & Logistics Partners
    • Technology Service Providers
    • Government Authorities, when required by law

    We do not sell, rent, or trade your personal information to any third party for marketing purposes.

    6. Cookies

    Our website may use cookies to:

    • Remember your preferences.
    • Improve website performance.
    • Understand visitor behaviour.
    • Enhance your browsing experience.

    You may disable cookies through your browser settings, although certain features of the website may not function properly.

    7. Data Security

    We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

    However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

    8. Data Retention

    We retain your personal information only for as long as necessary to:

    • Complete your orders.
    • Provide customer support.
    • Comply with applicable laws.
    • Resolve disputes.
    • Maintain accounting and tax records.

    When the information is no longer required, it will be securely deleted or anonymized, subject to legal obligations.

    9. Your Rights

    You may contact us at any time to:

    • Access your personal information.
    • Request correction of inaccurate information.
    • Update your contact details.
    • Request deletion of personal information where legally permissible.
    • Ask questions regarding the use of your data.

    Some information may need to be retained where required by applicable law or for legitimate business purposes.

    10. Third-Party Websites

    Our website may contain links to third-party websites.

    Once you leave our website, the privacy practices of those websites are governed by their own privacy policies.

    Dharyam is not responsible for the privacy practices or content of third-party websites.

    11. Children's Privacy

    Our website is not intended for children under the age of 18.

    We do not knowingly collect personal information from children.

    If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

    12. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

    The updated version will be published on this page along with the revised effective date.

    Continued use of the website after changes indicates your acceptance of the updated Privacy Policy.

    13. Analytics & Third-Party Services

    We may use trusted third-party services such as Google Analytics to understand website traffic and improve user experience. These services may collect anonymous usage data in accordance with their respective privacy policies.

    14. Contact Us

    If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

    Dharyam

    📍 Swati Gems, Main Road, Rayagada, Odisha – 765001

    📧 support@dharyam.com

    📞 +91 9893278932

    🌐 https://dharyam.com